Terms & Conditions – Eco Culture Zanzibar Tour

Welcome to Eco Culture Zanzibar Tour. By booking a tour with us or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any booking.


1. Bookings & Payments

  • All bookings must be confirmed with a deposit at the time of reservation.

  • Full payment must be made before the commencement of the tour.

  • Prices may vary depending on availability, season, and exchange rates.


2. Cancellations & Refunds

In case a booking is cancelled, the following cancellation charges shall apply:

  • No show: 100%

  • 1 – 7 days before departure: 75%

  • Above 14 days before departure: 25%

The specific hotels’ and airlines’ cancellation policies will also apply.


3. Liability

  • The company’s liability to passengers carried in the vehicles for transfers, excursions, and tours is governed by the laws of Tanzania, and all claims are subject to the courts of Tanzania.

  • While every care is taken, the company shall not be held liable for loss or damage to personal property. Clients are advised to arrange relevant travel insurance unless advised otherwise.


4. Subcontract

The company reserves the right to subcontract any part or the full safari, and in the event of such subcontract, all the above terms shall apply.


5. Travel Documents & Insurance

  • Clients are responsible for ensuring they have valid passports, visas, and vaccination certificates (if required).

  • We strongly recommend travel insurance covering medical emergencies, cancellations, and lost property.


6. Responsibilities

  • Eco Culture Zanzibar Tour will make every effort to ensure your safari or tour runs smoothly.

  • We are not liable for delays, changes, or cancellations caused by weather, government regulations, strikes, natural disasters, or circumstances beyond our control.

  • Clients are responsible for their personal belongings throughout the trip.


7. Health & Safety

  • Some tours may involve physical activity; clients must ensure they are medically fit to participate.

  • Eco Culture Zanzibar Tour reserves the right to refuse participation if a client’s health condition poses a risk.


8. Modifications

We reserve the right to modify itineraries due to unforeseen circumstances but will always aim to provide equal value alternatives.


9. Governing Law

These Terms & Conditions are governed by the laws of Tanzania.


📧 Email: ecoculturetours@gmail.com
📞 Phone: +255 242 233 731

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